a strategic business partner of Profiles International

a strategic business partner of Profiles International

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Steven J. Chen & Associates

Executive Excellence Coaching.

Jim Loveland

“As a CEO and Group Executive over multiple companies with over 650 people I am constantly faced with unique and dynamic business and personnel challenges on almost a daily basis. As I deal with these executive leadership and business issues, it’s been critical to me my employees, business partners, and shareholders that I serve that I continually perform at the highest levels possible. Fortunately, I have been actively engaged and working with Steven as an Executive Excellence Coach now for several years. I have been continually impressed with Steven’s unique INSIGHT, KNOWLEDGE, and PERSPECTIVE in the many different challenges that we have discussed. Steven is not afraid to provide direct, invaluable insight on any situation we discuss, whether I like his perspective or not! I can’t tell you how refreshing this is to me to be able to receive this type of independent, expert insight from an outstanding coach such as Steven. His expertise and coaching has been fantastic and I very frequently find myself refreshingly looking at situations from different angles thanks to the great coaching sessions held with Steven. For any executives or managers looking to perform personally or organizationally at the highest levels, I would highly recommend Steven.”

Jim Loveland
Group Executive at Verisk Analytics and President & CEO of Xactware

Horrocks Engineers

“I want to thank you personally for your exceptional help dealing with a difficult employee problem. Your expertise and professionalism have resulted in significant improvements. Thank you so much for your talents. This experience has been so positive that we will quickly turn to you in the future for assistance.”

James R. Horrocks, CEO

Randal Dull

“I worked with Dr. Chen for several years to improve my outlook, behavior and relationships with my colleagues, which I needed when I moved into leadership positions. Steve has great insight into behaviors and strategies that made me a better and more efficient leader and an all round better person. My professional life has thrived and the skills and insight that I have learned have helped me be a better parent and spouse. Understanding our attitudes and behaviors transcends all aspects of our life. I recommend Steven Chen, Ph.D., as an absolutely outstanding counselor.”

Randal Dull, MD. Ph.D.
Vice Head for Research at University of Illinois at Chicago

Climb Wyoming

“I was at a point in my career where I needed an outside perspective to help me learn and grow as an individual and as a team leader. Working with you was difficult at times, challenging, but ultimately rewarding and has directly contributed to success in my leadership role at Climb. Your guidance helped me understand more about my style, my strengths and the things that can get in my way. I really appreciated the opportunity to learn more about myself and to gain some tools to help me be successful in my role at Climb. I truly value your advice and expertise. “

Shannon Brooks Hamby, Director of Advancement

Diane H.

“Dr. Steven Chen increased my revenue stream significantly by providing sound advice in business decisions. His kind demeanor and thoughtful questions helped me to think clearly. Dr. Chen has given me renewed courage in moving forward in my personal and professional life. I am fortunate to have found such a caring professional as Dr. Chen and highly recommend him.”

Diane H.

Utah Association of Certified Public Accountants

“Dr. Steven Chen introduced me to a selection system that makes sense and is easily understood. I can see the benefits of using a psychometrically valid system to more accurately evaluate potential employees or partners within an accounting firm or business organization.
You graciously worked with the UACPA through the survey process and took the time to review the selection assessment which also had eight other reports. I think my favorite is the Comprehensive Selection Report because of the ability it gives you to gain quick insight as to whether a candidate will fit the parameters of the job for which you are hiring.
As a result of your consultation and guidance, a firm could easily anticipate a business savings ranging from annual salary for not hiring the right fit and time spent if trying to fit a round peg into a square hole. Another key benefit is the way you have helped me better understand how to help my employees develop and grow, which will better help serve our members.”

Susan A. Speirs, CPA, CGMA, CEO

Little Dutch Boy Bakeries, Inc.

“Dr. Chen has been advising me personally regarding corporate situations, hiring practices, and personality assessments. His extensive knowledge of corporate structure and aligning the right people for the right job have added exceptional value to our company. Additionally, his attention to detail and understanding complicated issues have personally kept me on track and added a layer of support to myself and our company.
I feel confident in recommending Dr. Chen’s counseling and business consulting services. He is not only thorough and insightful, but also easy to work with. He is very professional and has high integrity. I trust his advice.”

Robert Bakker, Owner

Zions Bank Business Resource Center

“Dr. Steven Chen has been an absolute pleasure to work with. His willingness to collaborate with the Zions Business Resource Center to educate our new business owners and entrepreneurs on their hiring practices has been wonderful. He has received some tremendous feedback from our clients:

“Clear Information was provided and Dr. Chen talked at a personal level so we could understand!”
“Dr. Chen provided real world examples which were very useful!”
“He stimulated thoughts on how to improve my business and also helped with my own self- assessment!”
“I’m new to the hiring business and I have some ideas about how to do It, but this class gave me great insight on how to proceed!”

The Zions Business Resource Center has truly appreciated how Dr. Chen has taken the time to assist small businesses with their hiring practices. He understands the difficulties small businesses encounter when they are attempting to bring on the right people and he takes the time to explain all of the nuances to the business owners in a way in which they can grasp the concepts and apply them to their specific situations.

It’s evident from our clients’ reactions that Dr. Chen provides fantastic advice for navigating the tricky waters of hiring the best employees!”

Alyson J. Williams, Director

Physician Group of Utah Inc.

“Dear Steven,

It has been a great pleasure working with you this past year (2013-2014). I was introduced to you by a mutual friend because I was interested in helping many of our lower performing physicians improve not only their overall productivity but also their emotional health and well-being.

The Physician Group of Utah (PGU), an important component of IASIS Healthcare, faces growing financial challenges. I was searching for someone to help me think through this challenge and I had the good fortune to meet you. You have provided expert guidance, consultation, and help during the assessment portion of our physician productivity project.

You and your team identified critical deficiencies in three of our physician clinics. In one clinic you identified a problem related to poor physician staff communication which caused patient referrals and retention to significantly suffer.

I am personally excited to move to the next level of the project and see the benefits of implementing your recommendations.

In addition to the great potential financial success you have identified, I believe there is an equally great benefit in helping our physicians, medical assistants and other clinic staff improve their lives and grow and develop into the best medical professionals possible.

I value the relationship we have developed and I look forward to working with you in the

Brady Giles, Chief Operations Officer

Sahara, Inc.

“Dear Steven.

Thank you, it has been a positive experience working with you in the past.

I originally contacted you because Sahara was dealing with some reorganizational challenges and I needed help thinking strategically about this management issue. You helped analyze personalities, their capabilities and then helped think through a successful organizational structure and appropriate team members.

You were also involved in coaching me as CEO and it was helpful in the following ways:

• recognizing my strengths and weaknesses and how to use them effectively as a leader.
• improving my communication and mentoring skills.

You also acted as a facilitator for Sahara’s Annual Strategic Planning for our Leadership Team. As a result of your consultation and guidance, Sahara was able to:

• focus our discussion on relevant issues:
• brainstorm a variety of alternatives, solutions and goals for the following year; and
• compile a document that helped guide the company to reach its yearly goals.

I value our relationship personally and the training Sahara received as a company as a result of the time you spent with us.

I can recommend you without reservation to help any organization with the following services: selection and hiring, leadership development,, retreat design and facilitation and executive coaching.

Thank you so much for what you have done for us!”

Tom Mabey, CEO

ADN Law Group, PLLC

“Dr. Steven Chen has helped me tremendously with his business consulting knowledge.

From my first visit, he has provided me with new ideas and new perspectives to approach my business. I opened up my own law practice less than a year ago and decided to see him after the practice was floundering and seemingly going nowhere. Not only did Dr. Chen teach me valuable lessons in the areas of networking, planning and identifying key skills to develop, but he also introduced me to some of his professional contacts that have helped my legal business thrive in the past few months.

Dr. Chen is a master in the art of recognizing weaknesses and strengths in individuals and then creating a strategy to maximize the strengths and turn the weaknesses into potential opportunities. Let me give one example. When Dr. Chen sensed my biggest weakness was planning and creating consistency in following through with priority actions, he asked me to list a few habits or tasks that, if I were to follow through with, would make the biggest difference in my life. He then asked me to create two immediate action steps for each of these tasks, and that I follow through with them for 30 days and see what happens. This seemingly simple process, repeated consistently, has absolutely changed my professional and personal life.

I constantly refer my friends and colleagues to Dr. Chen confidently because of the results I’ve seen he can create. He is a gift to all business leaders and decision makers. I highly recommend him to anyone who is a decision maker or business owner.”

Aria Nejad, Esq., Managing Partner, Attorney

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